SERVICES

Full-Service Jewelry and Watch Repair Shop in Portsmouth, VA

THANK YOU for trusting us with your jewelry repairs since 1982. Jeweler Carl Sutton has over 25 years of experience and has been a part of our family for over 15 years. He is on premises for your convenience. Carl is ready to take care of all your needs from jewelry and watch repair to creating beautiful one of a kind custom pieces of jewelry.  If you can picture it, he can make it for you.

Jewelry and Watch Repair Services 

  • Ring Sizing  
  • Chain Solders 
  • Stone Setting/Tightening 
  • Stone Replacements 
  • Bead Restringing  
  • Prong Work 
  • Custom Work 
  • Refurbishing 
  • Engraving 
  • Clasp Replacement 
  • Earring Conversions 
  • Antique Restoration
  • Change Watch Batteries While You Wait
  • Change Watch Bands While You Wait
  • Movement and Crystal Replacement
  • Restoration of Old Watches
  • Convert Mechanical Watches to Quartz  

We also offer Custom-Created Jewelry: 


On-Site Jewelry Appraisals 

Jems from Jennie offers jewelry appraisals. Our on-site GIA Gemologist Bettye is one of the leading authorities on estate and antique jewelry in Hampton Roads. She is on premises for your convenience. Appraisals are done Monday - Friday either by appointment while you wait or you can drop off your jewelry and we will call when the appraisal is complete. We offer verbal appraisals. You may incur fee for a verbal appraisal depending  how involved the process is to determine the piece's value. 

Bettye specializes in determining the appropriate value of your precious gems and antique collectibles when settling an Estate at Fair Market Value, for court proceedings and following your attorneys guidelines and for your insurance policy at replacement cost.

Bettye is also available to help you determine what pieces of jewelry should be insured. 

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